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Frequently Asked Questions
Got questions about our services? We’ve got answers to help you out!
How do I book a cleaning service?
We’re here to make booking easy! Just head over to our online booking page, choose your service, select a date that works for you, and fill out the quick form. If you need any help, feel free to contact us!
What areas do you serve?
We currently cover several neighborhoods in the area. Check our website or give us a call to see if your location is included!
Are your cleaners insured?
Yes, all our cleaners are fully insured. Your home is in safe hands with us! We rigorously screen and train our staff to ensure high-quality service.
What products do you use?
We prioritize using eco-friendly and effective cleaning products. If you have specific allergies or preferences, let us know, and we can accommodate your needs.
Can I reschedule my appointment?
Yes, you can easily reschedule your appointment up to 24 hours in advance. Just give us a call or use our online system to make changes hassle-free.
What are your hours of operation?
We’re open Monday through Saturday, from 8 AM to 6 PM. If you need help outside of these hours, just reach out, and we’ll do our best to accommodate you!
Do you offer special services?
Yes, we offer additional services such as deep cleaning, move-in/move-out services, and more. Just let us know what you need!
Can I specify a cleaner?
While we can’t guarantee a specific cleaner, we do have a strong team that will provide the same high-quality service. If you have preferences, just let us know!
What is your cancellation policy?
You can cancel your appointment up to 24 hours prior to your scheduled time without a fee. After that, a small charge may apply.
How do I pay for services?
Payments can be made securely online via credit card, debit card. If you have questions about payment methods, don’t hesitate to ask!